Privacy Policy

This policy supplements any terms you accept when working with Macro or Finday. It applies when you visit macro.id, contact us, participate in events, or otherwise interact with our operations in Indonesia and abroad.

• Contact details and context you share during inquiries, calls, forms, or proposals.
• Professional data such as company name, industry, role, and billing information needed to deliver services.
• Usage data from our websites, including IP address, device signals, cookies, and actions inside our marketing emails.
• Correspondence, recordings, and documentation generated while delivering consulting, automation, or support services.
• Data from trusted partners, public records, and referral networks when you connect through them.

• To respond to requests, configure Finday automations, and guide your system architecture engagements.
• To send reports, proposals, newsletters, and operational updates consistent with your consent or our legitimate interest.
• To analyze behaviour, improve the website, and refine our product roadmap.
• To honor legal obligations, defend legal rights, and prevent fraud or abuse.

• Essential cookies keep forms, navigation, and authentication working properly.
• Analytics cookies (e.g., Google Analytics) help us understand traffic sources, drop-off points, and conversions.
• Optional marketing cookies allow us and our partners to measure campaigns and personalize communications.
• You can control cookies through your browser settings or a dedicated preference manager when available.

We share data with trusted vendors who support analytics, CRM, hosting, and outreach. When required by law or regulation, we disclose information to courts, regulators, or law enforcement. If Macro merges or transfers assets, data may be part of that transaction, provided the recipient honors this notice.

We protect data with encryption, access controls, monitoring, and staff training. Only authorized team members access production systems and only to the extent necessary. We retain information as long as needed for the original purpose, statutory requirements (commonly up to seven years for corporate records), or until you request deletion.

You can request access, correction, portability, restriction, or deletion of your data, and you can object to processing or withdraw consent where applicable. Send your request to the privacy contact below; we aim to respond within thirty days unless extended by law. You may also lodge a complaint with the Indonesian Data Protection authority.

PT Macro Solusi Nusantara
Jl. Permata Regency Jl. H. Kelik D/37, Srengseng, Kec. Kembangan, Kota Jakarta Barat, DKI Jakarta 11630

Email: client.relations@helomacro.id

Last updated: 15 November 2025. Any future updates will be posted on this page with the revised effective date.